Collections

esTORE Policies

Payments

We accept major credit cards through our merchant account including Visa, MasterCard, and American Express. We also accept credit cards through Paypal, Paypal account funds, Paypal eCheck and Paypal bank transfers. We also will accept U.S. Postal Service Money Orders.

Return Policy

If for any reason you are not satisfied, we accept returns of unused, undamaged merchandise for a full refund within 30 days provided the merchandise is accompanied by your original receipt. Please call (845) 252- 3827 or email us at pboregaard@boregaard.com to let us know to expect your returned merchandise. You may then send the returned merchandise with the original receipt to:

Pedro Boregaard
P. O. Box 62
Narrowsburg, NY 12764

Shipping charges are non-refundable. Pedro Boregaard cannot be responsible for returned merchandise prior to our receipt. We therefore suggest that you insure all parcels. Refunds generally appear on you credit card statement in one to two billing periods. PayPal refunds will be made within 30 days of returned merchandise receipt. Since all our online orders require credit cards or PayPal as the method of payment, your refunds will take the form used to make the original purchase.

Shipping Policy

We have a flat fee shipping and handling policy. All merchandise below $500 is shipped via USPS Overnight Express Mail for a flat fee of $25. Merchandise over $500 is shipped at our cost.

We only ship to the Contiguous United States, Alaska & Hawaii. At the present time, we do not ship internationally.

Privacy Policy

No personal information transmitted to us will be used for any purpose other than to help us serve you better. We pledge that no personal information entered at Boregaard.com will be sold or otherwise distributed to any company or marketing firm.

Receiving Email Promotions

If you give us your email address, we will send you emails about new designs, promotions and trunk shows. To remove yourself from our email list, click here.

To Change Address/Email Information

Please send us an email to pedro@boregaard.com with the following: Enter the phrase "address change" in the subject of the email Include your name, complete old postal address and the new address that you would like to change it to.

Policy Changes and Questions

Boregaard.com may update our privacy policy from time to time and use of the information we collect now is subject to the privacy policy in effect at the time of use. Whenever we make a change, we will post the updated policy at this site and we encourage you to check our policy periodically. By using our website following the posting of a change in the privacy policy, you consent to the updated policy. If you have any questions or concerns regarding our privacy policy, please contact us.

Errors and Inaccuracies

Although we try to always have up-to-date information on this site, it is not possible to be sure that there are no errors. This website may contain mistakes which may relate to products' pricing and availability. We reserve the right to correct these errors, even after an order has been submitted. We can also change or update the current information at any time. We apologize for any inconvenience this may cause.

Repairs

We will repair damaged merchandise purchased online. If you have a repair, please contact us at (845) 252-3827 or email us at pedro@boregaard.com